# Customer Inquiry Assistant

Akritas Systems designs and manages a bounded website assistant that answers approved common questions, collects a small amount of useful inquiry context, and offers a human handoff whenever uncertainty or judgment matters.

## Intended outcomes

- Help visitors understand approved services and next steps.
- Reduce repetitive early inquiry exchanges.
- Gather only the context a team has approved.
- Decline to invent pricing, availability, policies, guarantees, or commitments.
- Keep the ordinary website and human contact path usable when the assistant is unavailable.

## Delivery approach

Discovery; approved-knowledge preparation; conversation and boundary design; fixture-mode prototype; evaluation; staging; security and cost controls; monitored launch; and ongoing review.

## Current public status

The Akritas website contains a deterministic demonstration that does not call an AI provider or submit inquiry data. Provider integration and public API spending are not represented as active.

## Contact

Email: info@akritassystems.com